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Course Duration: 10 Days
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Programme No : PSTI/021 |
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Induction Training (Sinhala / Tamil *)
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| Objectives |
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By following this programme, the new recruits to the public service will be able to obtain a comprehensive knowledge, skills and attitudes developments to deliver the quality service |
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| Contents |
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The post of Public Management Assistants and its role |
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Improvement of positive thinking and perform duties as a Team |
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Why a Public Management Assistant should persuade to update the knowledge? |
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The duties and responsibilities of a public officer |
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General conduct and discipline of a public officer |
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Filing system and process of disposal |
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The process of the official mail |
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Structure of the public service, its nature and multi-duty system |
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Official minuting |
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Preparation of official letters and written communication system |
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Time management |
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Public service and personal development |
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Public Finance Management |
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Introduction of 5S concept for a productive service |
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Auditing |
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The matters related to leave |
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The duties and responsibilities of a public officer towards prevention of bribery and corruption |
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Customer care and public relationship |
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Basic knowledge on the stores management of the Public Sector |
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| Target Group |
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Officers promoted to the Public Management Assistants' Service or newly recruited Officers to the Public Management Assistants' Service |
| Training Methodology |
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Lectures, Discussions, Case Studies, Handouts |
| Venue |
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Public Service Training Institute / District Training Units |
| * Tamil training programmes will be conducted at District Training Units |
