Course Duration : 02 Days

Programme No : PSTI/011

Office Assistants' Training (Sinhala/Tamil*)


Objectives : By following this programme, participants will be able to obtain a comprehensive knowledge on the following fields
The environment of an Office, rules and regulations, office work and duties of an Office Assistant
The skills development that should be required to perform the official duties
Contents
:
The structure and background of public service
The role of the Office Assistant and professional development
General conduct and discipline of a public officer
Office system and establishment matters
Leave and benefits
Maintaining sound public relationship and  introducing the productivity concept
Target Group
: Officers of the Office Assistants' Service
Training Methodology : Lectures, Discussions, Handouts
Venue : Public Service Training Institute / District Training Units
* Tamil training programmes will be conducted at District Training Units